We ship to all countries. Please note, any shipping and customs for international shipping are to be covered by the customer, Aude Active doesn’t take responsibility for it.

Emails can go up in spam/ junk folders sometimes, please check this first. If not, please contact support@audeactive.com with your name and order number.

Orders placed with Royal Mail will be delivered the next day if ordered before 6 pm, Sunday to Friday. Any orders placed on Saturdays will not be delivered until the following Monday.

Before shipping your order, we inspect every item to make sure they are in top condition, but mistakes can happen during production and inspection. If your product is missing or faulty, please contact support@audeactive.com

Orders placed with Royal Mail will be delivered the next day if ordered before 6 pm, Sunday to Friday. Any orders placed on Saturdays will not be delivered until the following Monday.